Working with Hogan Design & Construction is a process that has been been developed and honed since our inception over 15 years ago. The process begins with the initial contact from the customer, once we receive an inquiry we pride ourselves on quickly getting back to you to discuss your project and set up an initial consultation. At that consultation, we will listen to your needs and ideas to be sure we have a clear understating of what you are trying to accomplish.
At this point, after evaluating your project we determine which of two routes need to be taken.
This is the preferred for customers that need help with the design and selection process on larger scale jobs where there are a lot of variables and costs and budgets need to be locked in.
Step one, our sales associate will provide some ball park figures to give the customer an idea of the costs and a design contract is signed using these figures as the goal for the construction costs.
The Design team is brought in.
First the Architect will meet with the customer to get the details of the construction work in line and develop Architectural plans.
The Designer is brought in to meet with the homeowner. After meeting with the customer, the Designer will then come up with a design plan to present to the homeowner.
Once the Architect has completed the design plans. This is when the Architect and Designer combine their ideas and present it to the homeowner. At this point, the homeowner can then make final revisions for the architect to complete his construction drawings and those construction drawings are then sent out to bid.
The sales associate works with the sub contractors to provide accurate pricing for the construction work while shooting to get into the budget originally presented. When final numbers are complete, they are presented to the homeowner and a construction contract is signed.
The sales associate hands over your sales package to the Production Team. The Production Manager will set up a site visit with the Project Manager that he assigns to your job along with the Sales Associate. They will go over all the details of the plan and selections at which point the Project Manger takes over the project as the customers main contact point.
The Project Manager will then spend a week or two planning the job, ordering materials, scheduling sub contractors and populating our online project managing software. Once the Project manager has his plan in place and start date determined, the customer will be invited into the project managing software. Our state of the art project managing system is one of the best parts of working with HDC, it allows the custom to see everything that we are seeing and truly be connected to the progress of the construction.
During the construction process the Project Manager is never more then a phone call away and their schedules are adhered to so that we deliver the project on time.
Selection Assisted Build
This process would be for a customer that knows what they want and works better on jobs like a kitchen, basement or bathroom.
A sales associate will come out and discuss the scope of work with the customer. The sales associate will then provide an estimate for the work that was discussed, usually putting in allowances based on the conversation he has with the customer for such things as cabinets, fixtures, flooring and lighting.
Once the price looks to be in the customers target range a construction contract is signed. At this point the job is handed off to the Production Manager.
The Production Manger will set a meeting with your Project Manager and the sales associate to walk through the scope.
The Project Manager will now begin helping you with your selections and steering you the right vendors for you allotted allowances. The Project Manager will work closely with the customer until all selections have been locked down and ordered. During this time, the Project Manager will also be working on planning the job out.
After confirming delivery dates, he will lock in a start date based on that information. From there, the project manager will now work with the subs, vendors and HDC team to complete your job on time and on budget.
Our process is very customer oriented and we work at a pace the customer is most comfortable with. Our goal is to have you be 100% satisfied with the finished product but also the process of getting there.